eDivert Swindon
With over 50 years combined experience in business, the eDivert Swindon team is proud to serve businesses in the local community.
We are passionate about partnering with SMEs to help them compete with the bigger players in the market. We support SMEs by offering high quality, tailored solutions that can scale up or down depending on the size and requirements of the company.
We specialise in a number of different areas, such as; call answering, outbound calling projects, social media marketing and high quality virtual reception and PA services.
For more information about specific services that we offer, keep reading or feel free to get in touch with us today and one of our friendly team members will guide you through what we offer and how we can help support and grow your business.
We offer the following services:
Call Answering
One of our most sought-after services, let our professional and trained team take care of your call answering needs. Missed calls lead to missed business opportunities and that’s where we come in. We answer the phone in your name, can build relationships with your customers and take the pressure off you, so you can focus on running your business.
Live Chat
The perfect accompaniment to Call Answering, level up your customer service with Live Chat. Having Live Chat on your website, with a human agent answering customer enquiries can boost your sales and improve relationships with your customers. Set up is quick and easy with eDivert and we offer tailored solutions to cater for business needs of varying complexity.
Telemarketing
Give your brand a voice and generate more business with the eDivert Telemarketing services. Our team is experienced in delivering high-quality campaigns, across a number of different industries. We help you connect with potential and existing customers, and work closely with you to understand your business and how best to deliver your brand message.
Email Marketing
Typically paired with our Telemarketing, an Email Marketing campaign can raise awareness of your brand, drive traffic to your website and help you to close more deals. As with Telemarketing, we partner with you to understand your business and your company message in order to come up with a campaign that gets results for your business.
Social Media
Everyone knows the importance of Social Media for marketing a business, but it can take a lot of time and effort to manage. Let eDivert take the stress out of managing your Social Media accounts to save you time so you can focus on the things that really matter to you. From scheduling posts to handling customer messages and complaints, contact us to find out more about our tailored solutions.
Admin Support
We offer a wide range of professional PA and admin support services to suit every business need. From diary management to invoicing and debt collection, audio typing and transcription projects, mystery shopping and market research and even CRM management. Get in touch with our professional team today to find out more about the eDivert service offering.
Kind words from some of our clients
Meet your local provider
Kim Studdert-Kennedy is the owner of Hurley Blue Limited and Founder & CEO of the eDiver brand. Kim has a wealth of business experience to benefit the business.
After finishing university, she worked for over 7 years full-time in investment banking with Banque AIG, in the Legal Department and provided Trade Support for 4 years in the Paris office. She was then seconded to London, where she worked in the Front Office and Structured Finance teams.
Kim achieved a Master’s Degree in 2000.
In 2009, Kim decided to leave the banking industry to set up her own company, a home care agency in London, Managing Care Limited. The business grew from scratch to a turnover of over half a million pounds within a period of 3 years. By that time the agency was employing 45 staff, of which 40 were working out in the community providing care to elderly people, and 5 in the office.
Kim worked full-time over a 6-year period on this business and then in 2014, Kim decided to sell her share and set up another business - eDivert.