With over 50 years combined experience in business, the eDivert Swindon team is proud to serve businesses in the local community.
We are passionate about partnering with SMEs to help them compete with the bigger players in the market. We support SMEs by offering high quality, tailored solutions that can scale up or down depending on the size and requirements of the company.
We specialise in a number of different areas, such as; call answering, outbound calling projects, social media marketing and high quality virtual reception and PA services.
For more information about specific services that we offer, keep reading or feel free to get in touch with us today and one of our friendly team members will guide you through what we offer and how we can help support and grow your business.
We offer the following services:
One of our most sought-after services, let our professional and trained team take care of your call answering needs. Missed calls lead to missed business opportunities and that’s where we come in. We answer the phone in your name, can build relationships with your customers and take the pressure off you, so you can focus on running your business.
The perfect accompaniment to Call Answering, level up your customer service with Live Chat. Having Live Chat on your website, with a human agent answering customer enquiries can boost your sales and improve relationships with your customers. Set up is quick and easy with eDivert and we offer tailored solutions to cater for business needs of varying complexity.
Give your brand a voice and generate more business with the eDivert Telemarketing services. Our team is experienced in delivering high-quality campaigns, across a number of different industries. We help you connect with potential and existing customers, and work closely with you to understand your business and how best to deliver your brand message.
Typically paired with our Telemarketing, an Email Marketing campaign can raise awareness of your brand, drive traffic to your website and help you to close more deals. As with Telemarketing, we partner with you to understand your business and your company message in order to come up with a campaign that gets results for your business.
Everyone knows the importance of Social Media for marketing a business, but it can take a lot of time and effort to manage. Let eDivert take the stress out of managing your Social Media accounts to save you time so you can focus on the things that really matter to you. From scheduling posts to handling customer messages and complaints, contact us to find out more about our tailored solutions.
We offer a wide range of professional PA and admin support services to suit every business need. From diary management to invoicing and debt collection, audio typing and transcription projects, mystery shopping and market research and even CRM management. Get in touch with our professional team today to find out more about the eDivert service offering.
Kind words from some of our clients
Excellent customer service, always answers calls professionally and I am notified immediately that a call has been received with details if I am unable to answer the call myself.
Wouldn’t go without itM Trapnell
I have used e-divert on many occasions now. I used them whilst on holiday and in long meetings so I didn't miss any important phone calls. The telephone answering service was like a second arm to my business which I now would not do without. I have already recommended them to 3 colleagues. 5* service
Great serviceK Waistell
We used Edivert this summer whilst we were away on holiday. As a husband and wife team, we normally just divert all calls to our mobiles and continue as usual while we are way - tricky when in the middle of no where or in a different time zone. Edivert was the perfect answer and so easy and straight forward to set up. I also had great feedback from my customers who spoke to home while we were away which was very reassuring. I would recommend their service to businesses like ours.
Edivert call answering and virtual assistantR Douglas
eDivert call answering and virtual administrative services has been a huge blessing for us. Each call answered saves brings us hundreds of £££ and the customer service and dedication of its staff here at Manchester East is good. I will recommend it always.
Excellent idea and service!D Jones
Been with Edivert since its inception. A really good product which is well managed and well thought out, The more you use it the more you realise how you had to cope in the past! I find it very useful for those times when mobile reception is poor or when in meetings when just sending your call to answerphone is ‘Not the right thing to do’. This is the future, a slick and professional system which the more you use it the more you realise you need it. I would certainly recommend this product.
Meet your local provider
Kim Studdert-Kennedy is the owner of Hurley Blue Limited and Founder & CEO of the eDiver brand. Kim has a wealth of business experience to benefit the business.
After finishing university, she worked for over 7 years full-time in investment banking with Banque AIG, in the Legal Department and provided Trade Support for 4 years in the Paris office. She was then seconded to London, where she worked in the Front Office and Structured Finance teams.
Kim achieved a Master’s Degree in 2000.
In 2009, Kim decided to leave the banking industry to set up her own company, a home care agency in London, Managing Care Limited. The business grew from scratch to a turnover of over half a million pounds within a period of 3 years. By that time the agency was employing 45 staff, of which 40 were working out in the community providing care to elderly people, and 5 in the office.
Kim worked full-time over a 6-year period on this business and then in 2014, Kim decided to sell her share and set up another business - eDivert.