Tel: 01543 547240
Mob: 07760 176855
Specialises in Outsourced Customer Services
Having worked within Customer Service from coordinator level through to Senior Manager in both small and large manufacturing and distribution organisations I truly believe that professional well managed customer service is what makes businesses grow.
I like to get to know my customers to fully understand how we can help you to improve your customers’ journey. We provide a broad range of services that can act as big steppingstones in this journey.
- Call management
- Email management
- Professional quotations
- Document management
- Email marketing
At eDivert we offer professional call management and webchat, ensuring your company always has good quality representation. We provide back office services including raising well-presented quotations and customer documentation. We can also help to generate a sales funnel for you with our telesales and email marketing functions providing leads for you to follow up.
- Your own customer service team – not just a call answering service
- A local business - not an anonymous call centre
- Passionate about customer service and will use the latest thinking to offer the best service
Within e-Divert we have a team of professionals who have skills in many aspects of customer service and back office. We are not just there to answer your calls, you will have a whole team at your disposal that will support your business.
We are local, I would love to come and see you and learn about your business. By understanding your business, we can provide a service that helps you to grow.
Customer service is my passion, I keep up to date with the latest thinking, and want to ensure that your customer journey is the best it could be.
Call me any time for a chat about what we can do to help you and your business.