Services
Here at eDivert Ashford Surrey, we pride ourselves in delivering excellent customer services to our clients. We specialise in delivering optimal customer satisfaction and our existing clients can attest to that. We offer practical solutions that will bring you peace of mind and boost your image to your clients and contacts.
Be it sole traders, small businesses, medium sized businesses, a chiropractor, a tradesman, an accountant or a law firm, we've got teams available to answer calls or live chats on your behalf making sure you won’t miss out on vital business opportunities.
We can help you grow your lead generation, from making outbound calls to appointment bookings. We pride ourselves in being able to generate strong leads which in turn will help your business grow. If you don’t know who to reach, we can help you tailor a list of businesses suitable for the purpose of your marketing campaign.
Virtual Administrative & Virtual PA Services
At eDivert Ashford Surrey we are able to take the load of you with virtual administrative support; typically helping your business handle the boring spreadsheets, bookkeeping, project supervision, raising invoices, taking orders or deal with purchases and other adhoc administrative activities you deal with.
Our staff are experienced in using Microsoft office tools and are able to use these tools to better handle all you administration work where required.
Our virtual personal assistants are experienced in delivering quality work meeting set deadlines. We are able to efficiently assist you manage your workload.
Reach out to us to discuss how we can help, so you can focus on the more important elements of your work which is managing and growing your business.
Our solutions are tailored to your business requirements and aimed at businesses who do not have the capacity to hire a permanent in-house resource. In many cases we offer a less expensive solution to hiring a permanent member of staff. In addition, we have a team of people available with a variety of skills. Our teams are managed by an experienced account manager. This way we guarantee that your project or administrative requirements are dealt with by those with the best skillset. Simply let us know what you require and we deliver. Many businesses benefit every month from our administrative services, so they can focus on the bread and butter elements of their business and improve efficiency.
Call Handling Service
Many different types and sizes of business have times when their telephones go unanswered. There can be any number of reasons for this, but the answer could be the same. We are that centrally located team which tailors a solution for you as you get busy meeting your customer needs while not missing out on new leads.
We can take the role of your front desk answering telephone calls for you, screening calls for you and ensuring you never miss a call again. Our telephone answering operators are friendly and professional call handlers. Our service ensures you don’t miss an important lead or customer call. At the same time giving you that professional look, so that you don’t need to answer calls while working from home with noise in the background.
We can offer you a tailored service as per your business needs, so reach out and let’s discuss how our telephone answering service can be of help to you.
Web Chat Answering
At eDivert Ashford Surrey, we offer live chat answering services to businesses in the UK. This is beneficial for websites as it gives your company the opportunity to engage better with customers who visit your website; it helps to start a conversation with new leads.
When running an online enterprise it is important to deliver comfort to your clients to encourage them to make that purchase. Imagine what happens every time a website visitor can’t find the answer to their question or has difficulties making a purchase? This leads to visitors leaving your site with many questions and opting for a competitor or a different service provider.
We provide a tailored live chat service for your website so visitors can engage with your business on a range of issues from customer service queries to technical queries and more. This will inadvertently generate leads for your business and increase your sales.
Reach out to us to gain a better understanding of how this service works.
Email Marketing and Telemarketing
At eDivert Ashford Surrey, we understand how important it is to grow your business, and that is why we offer a range of B2B marketing solutions.
We offer tailored email marketing campaigns to help businesses grow and reach new prospects while also keeping your contacts up-to-date. It is possible to completely outsource your email marketing to us at eDivert. We can source a list of target companies relevant to your industry and based on the information you give us.
We offer bespoke telemarketing campaigns for businesses. We can help you gather business contacts in line with GDPR to generate strong leads for your business. So, whether you already have a contact database or require us to obtain these for you, we can work with you to understand your unique selling points to attract new leads.
Our team here at eDivert Ashford Surrey are specialist in undertaking outbound calling projects and lead generation
Social Media Management and website optimisation
We manage social media pages for businesses who require this service. Whether it be Facebook, LinkedIn or other social media platforms, our team here are exceptional at delivering high quality social media management for your business or project social media pages.
We also offer marketing solutions through SEO optimisation and social media platforms to reach a wider audience for your business and generate strong leads.
eDivert Manchester East will tailor a solution for you and we can provide you with:
- Customer research
- Avatar template
- Develop and build your value add ladder
- Find your ideal clients online
- Write your ad copy
- Post Adverts
- Set up ad campaigns
- Manage ad campaigns
- Manage audience engagement
- Do retargeting
- Manage results optimisation