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Tips, insights, and updates to help your business thrive

UK Business Support Services for SMEs and Sole Traders

11 January 2026

UK Business Support Services for SMEs and Sole Traders

UK Business Support Services for SMEs and Sole Traders eDivert is a leading UK-based business support provider, specialising in tailored solutions for...

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The Hidden Costs of Missed Calls for SMEs

9 January 2026

The Hidden Costs of Missed Calls for SMEs

As a business owner, I’ve learned that every call is crucial. In today’s fast-paced business environment, a missed call isn’t just a missed opportunity—it’s LOST revenue.

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Mastering Inbox Management

7 January 2026

Mastering Inbox Management

In today’s fast-paced digital world, managing your email inbox can feel like an overwhelming task. But fear not! With a few strategic steps, you can transform your inbox from a source of stress into a tool that works for you.

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How you can reclaim some of your time

25 January 2025

How you can reclaim some of your time

When speaking with business owners, I often find that the challenges they face seem to be age-old. Of course, there are always political and economic woes just over the horizon…and the next one after that. We live in an ever-changing world with an ever-changing landscape, but the issue always seems to be insufficient time. Have you ever wondered how you can reclaim some of your time? Read on…

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The Power of Outsourced Telephone Answering

21 January 2025

The Power of Outsourced Telephone Answering

In today’s competitive business landscape, excellent customer service is no longer a luxury; it’s a necessity. For small and medium-sized enterprises (SMEs), providing top-notch customer service can build lasting relationships and drive business growth. However, many SMEs face challenges in maintaining consistent and high-quality customer interactions due to limited resources. This is where outsourced telephone answering services come into play, offering a strategic advantage that can elevate customer service results.

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What telemarketing can do for your business in 2024

25 January 2024

What telemarketing can do for your business in 2024

Telephones have existed since the 19th century. Not long after their invention, a form of telemarketing emerged through the system’s switchboard operators. The term ‘telemarketing’ was first officially coined in the 1970s, and its use as a marketing tool has evolved over time. Although it may now seem outdated, outbound calling campaigns still have their place in the modern world. Here’s why.

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