Building lasting relationships

85% of customers whose calls you miss, aren’t going to call you back

That’s where we come in.

• Our fully trained reception staff are ready to take your calls
• You get a dedicated account manager
• We answer calls on behalf of your business
• We collect all the important information for you
• We can transfer urgent calls to your mobile or landline
• You only pay for time spent with your customers

eDivert Call Answering Services

At eDivert, we offer call-answering services to businesses throughout the UK. Many different types and sizes of businesses have times when their telephones go unanswered. There can be any number of reasons for this, but the result is usually the same: customers go elsewhere.

What if a centrally located team of fully trained receptionists was waiting to answer your business's phone? Even better, what if your business only paid for the time a call agent answered the phone?

That’s precisely how eDivert operates.

Our team answers calls in your business's name, ensuring a seamless customer experience. Once the call ends, you stop paying. We collect all the crucial details from your caller and email them to you immediately. Additionally, we can share relevant information about your products, services, or special offers with your callers. You're fully informed about their needs when you follow up with your client. We can transfer calls directly to your mobile or landline for urgent matters, ensuring you never miss a critical inquiry.