eDivert Ipswich
At eDivert Ipswich, we offer Telemarketing Services and Virtual Business Support. We specialise in delivering customer service support, telemarketing services and administrative solutions. Our experienced and trained team are driven to deliver a quality service to your business and your customers. Our team has a successful record of accomplishments in providing focused strategies using exemplary communication skills to improve our clients’ competitive advantage.
Our Services
Customer Service
Outsource your Inbound and Outbound customer service and our team will provide the highest level of support to your customers, whether that is via our telephone answering system, live chat, social media and email. We can also provide outbound contact via the phone or email to chase up late payments, book/reschedule appointments and much more. We can even work within a variety of timezones.
VA Admin support
Our team are specialists in handling a variety of tasks. If it’s on your to-do list we can help. We offer, Diary Management, Data Entry, CRM Management, Social Media, Sales Admin, Invoicing customers, Input orders, Research, To-do lists.
Telephone Answering
Our professional team of call handlers will act as an extension of your business, we can take of all incoming calls or just those that you can’t take because you and your team are busy. You can use us as much or as little as your business needs.
Telemarketing
Our team have over 15 year experience in telemarketing, we will work with you to ensure that we are able to get you the results you are looking for.
Kind words from some of our clients
Meet your local provider
With 14 years experience in advertising for regional newspapers and magazines, Sharna has developed relationships with many local businesses. Primarily offering Telemarketing Services and Virtual Business Support; Sharna can happily cold calls businesses all day long, knows how to find a buying need and offer a solution. In addition, she has a host of experience in managing accounts and upsell services to existing customers. Since running her own eDivert business, she manages telemarketing and outbound calling campaigns for her customers and uses her expertise to train her team to deliver valuable results.
Another area of expertise of Sharna is offering customer service on behalf of other companies. She offers this in the form of telephone answering services and live chat answering.