Professional Virtual PA and admin support services when you need them
We offer a full range of Virtual PA and admin support services which can save you the need to hire staff or we can blend in with your existing team
40% of people check their email between 6 and 20 times per day
How can we help?
- Save time and money by outsourcing to a professional, compared to advertising, recruiting, training and managing your own staff
- Our Virtual PAs can assist you anywhere in the UK
- We can assist with your weekly workload, diary management, bookings, presentations, spreadsheets and other administrative tasks
- You will be allocated a dedicated PA who looks after your account
- Other services we offer are: Audio Typing and Transcriptions; Mystery Shopping Calls, Market Research, Surveys and Outbound Calling projects; CRM system and pipeline management
- A full range of Virtual PA and admin support services
- Contact us today for your tailored business solution
What Value Will it Add?
Saves you from recruiting
Increase your efficiency
Use existing staff better
Pay as you go
Get access to qualified professionals
Excellent customer service, always answers calls professionally and I am notified immediately that a call has been received with details if I am unable to answer the call myself.
Wouldn’t go without itM Trapnell
I have used e-divert on many occasions now. I used them whilst on holiday and in long meetings so I didn't miss any important phone calls. The telephone answering service was like a second arm to my business which I now would not do without. I have already recommended them to 3 colleagues. 5* service
Great serviceK Waistell
We used Edivert this summer whilst we were away on holiday. As a husband and wife team, we normally just divert all calls to our mobiles and continue as usual while we are way - tricky when in the middle of no where or in a different time zone. Edivert was the perfect answer and so easy and straight forward to set up. I also had great feedback from my customers who spoke to home while we were away which was very reassuring. I would recommend their service to businesses like ours.
Edivert call answering and virtual assistantR Douglas
eDivert call answering and virtual administrative services has been a huge blessing for us. Each call answered saves brings us hundreds of £££ and the customer service and dedication of its staff here at Manchester East is good. I will recommend it always.
Excellent idea and service!D Jones
Been with Edivert since its inception. A really good product which is well managed and well thought out, The more you use it the more you realise how you had to cope in the past! I find it very useful for those times when mobile reception is poor or when in meetings when just sending your call to answerphone is ‘Not the right thing to do’. This is the future, a slick and professional system which the more you use it the more you realise you need it. I would certainly recommend this product.
Virtual PA and admin support services
At eDivert we offer a full range of Virtual PA and admin support services. We employ a number of highly trained PAs, who can assist you with your weekly workload, diary management, bookings, presentations, spreadsheets and other administrative tasks. You will be allocated a personal PA who looks after your account.
Check out our blog post 'why your business needs a virtual PA in 2022'. Some examples of other Administrative Services that we offer:
Audio Typing and Transcriptions
We deliver highly accurate transcriptions on schedule, on budget, and at any scale for a wide variety of requirements. With a team of trained transcriptionists, we offer security and high quality with every project. Our customized transcription services can easily meet any specifications, including specialized formatting and recurring delivery schedules (daily, weekly, monthly, or even yearly).
Mystery Shopping Calls, Market Research, Surveys and Outbound Calling projects:
Call centre market research requires understanding that people are open and respond to inquiries when they feel trust and respect. That's why we have a team of proven professionals who know how to communicate your message in a way that properly represents your company's brand and values. This creates a relationship that moves people to share their opinions and provide the research data you need.
A call centre market research program for any company is an investment of resources and entails risks. Consequently, eDivert takes a consultative approach in its call centre market research services to minimize your company’s investment and risk. Accordingly, our team reviews with your company throughout each step of the market research services project to assess results and, if necessary, make adjustments. Finally, we offer your company low minimums, flexible pilot programs and customised pricing methods to allow you to focus on your core business.
CRM system and pipeline management
At eDivert, we offer the solution to look after your CRM system and the management of your pipeline. Our strategy will help your company to stay on top of new enquiries, follow up regularly with your ever-changing pipeline and ensure that leads get converted into actual sales.
Many businesses have a marketing strategy in place and have regular enquiries coming in. Not all companies manage to follow up in a timely manner on their enquiries. Important leads can get lost if not followed up on regularly. At eDivert, we can take incoming enquiries via telephone, live chat or Facebook Messenger. We then import the new enquiry into your CRM system and ensure a follow-up has been planned. We can email or post documentation if required or answer FAQs on behalf of your company. When the lead has been confirmed to be ready for a sale or more in-depth conversation, we can either hand the lead over to your salespeople or close the deal on your behalf.