Give your brand a voice that speaks to your customers
eDivert provides comprehensive social media management services. Social Media is one of the most effective ways to promote a brand by allowing you to reach, nurture and engage with your audience
4.48 billion people use social media and on spend on average 2 hours 25 minutes per day on it
How can we help?
- Social media is time consuming to manage - let us take some of that burden off of you
- Help you come up with a posting plan and schedule your posts
- Manage messages and chat on your social pages
- We can deal with negative comments and handle feedback
- You get a dedicated account manager
- We offer tailored social media management solutions, contact us to find out more
What Value Will it Add?
Create Touch Points
Generate more leads
Save time and money
Engage with your audience
Respond quickly to complaints
Excellent customer service, always answers calls professionally and I am notified immediately that a call has been received with details if I am unable to answer the call myself.
Wouldn’t go without itM Trapnell
I have used e-divert on many occasions now. I used them whilst on holiday and in long meetings so I didn't miss any important phone calls. The telephone answering service was like a second arm to my business which I now would not do without. I have already recommended them to 3 colleagues. 5* service
Great serviceK Waistell
We used Edivert this summer whilst we were away on holiday. As a husband and wife team, we normally just divert all calls to our mobiles and continue as usual while we are way - tricky when in the middle of no where or in a different time zone. Edivert was the perfect answer and so easy and straight forward to set up. I also had great feedback from my customers who spoke to home while we were away which was very reassuring. I would recommend their service to businesses like ours.
Edivert call answering and virtual assistantR Douglas
eDivert call answering and virtual administrative services has been a huge blessing for us. Each call answered saves brings us hundreds of £££ and the customer service and dedication of its staff here at Manchester East is good. I will recommend it always.
Excellent idea and service!D Jones
Been with Edivert since its inception. A really good product which is well managed and well thought out, The more you use it the more you realise how you had to cope in the past! I find it very useful for those times when mobile reception is poor or when in meetings when just sending your call to answerphone is ‘Not the right thing to do’. This is the future, a slick and professional system which the more you use it the more you realise you need it. I would certainly recommend this product.
Social Media Management
Increase your Sales and respond more promptly to queries from your prospects and existing clients. At eDivert we can manage your Social Media websites for you, including Web Chat, Twitter, Facebook and others.
At eDivert we can proof read any comments to your Twitter and Facebook account sent in on your website. We can ensure that any negative comments are managed appropriately. We can prevent postings, remove inappropriate postings, respond on your behalf to complaints.
Would you like to provide a responsive service to your clients and prospects, but do you not have the staff available to manage online Web Chat? We can set up Web Chat on your website and reply to any initial enquiries or questions that prospects or clients may have when they visit your website. Get interactive with the visitors to your website and get those sales in. Many big companies use web chat to communicate with prospects and existing clients. eDivert allows you to compete with these bigger fish in the pond, without big investments in extra staff. For a small monthly fee, we deliver a service tailored to your business requirements. We can answer initial enquiries, pass on messages from prospects to you, and email information or price lists to your customers. We can manage bookings, calendars, diaries, travel and so on.
At eDivert part of our social media management services involve managing incoming comments as well as actively posting comments to keep your followers and friends up to date of the latest news in your company. As with our Telephone Answering Service, you will receive an allocated Account Manager, who will get to know your business and will manage your social media as per your business requirements.